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Support

Librestream Support

Librestream provides a complete service offering including technical support, training and hosting services to assist in planning and deploying Onsight across an enterprise.

For assistance with Librestream products and services, explore the online reference materials or contact us directly for help.

  • Onsight Product Specifications
  • Go to Software for access to Onsight Connect updates.
  • Access the Knowledge Base for online materials including user manuals, training videos, and application notes
  • Submit your question to Technical support online
  • Review Support FAQs for common questions and answers
  • Contact us directly by phone at +1.204.487.0612 / 1.800.849.5507 (NA)
  • Note: If you have downloaded Onsight Connect on the App Store, you need an active Onsight Connect user license to operate the App. Contact Librestream to request a demonstration or discuss trial options.

Librestream also offers a range of online or in-person training options and courses for customers. Training courses range from one-hour Onsight user training sessions to in-depth Onsight system administrator sessions. Contact Librestream for more information.

For customers who do not have internal video infrastructure, Librestream offers a full range of hosted services including the Onsight SIP Service and Onsight TeamLink firewall traversal service.